PRIVACY POLICY

 

 


This policy is effective as of October 2021

Your Privacy and [Slowe]  (collectively and individually referred to as “[Slowe]”, “we”, “us” or “our”).

We are committed to protecting your privacy and respecting and upholding your rights when you use this Site. This Privacy Policy applies to the products and/or services we provide on our Site (www.slowe.com.au) and our social media channels, and explains how we collect, hold, use and disclose data and comply with the requirements of the Privacy Act 1988 (Cth) and constitutes part of our Website Terms & Conditions. This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram, Facebook or Pinterest, that information is governed by the privacy policies on those websites, and is not governed by this Privacy Policy.

We will only use your personal information in compliance with Australian Privacy Laws (Privacy Act (1988 (Cth)), Australian Privacy Principles and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data.

If you are a customer, subscriber or just a visitor on our Site, this Privacy Policy will apply to you. 

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

Our Responsibilities
The security of your personal information is paramount to us and we will treat such information with care and recognise the need for appropriate protection. Slowe will not sell, rent or otherwise disclose personal information for any purpose without consent from the user, unless permitted or required by law.

Information we collect
From the moment you visit our Site, we are collecting data, sometimes you might provide this data by completing a form or setting up an account, otherwise we might collect the data automatically. We may also collect data when:

- You purchase a gift card for redemption on our Site
- You purchase a product
- You interact with us on social media
- You complete any sign-up forms, landing pages or send us a direct message via social media or an email to any of our nominated emails 
- You participate in events, promotions and giveaways or any request for additional data such as customer surveys
- You accept our cookies and other tracking technologies on any device you use to interact with us
- You voluntarily submit your data to us for any reason

    Types of Data we may collect

    - Contact details (name, address and email)
    - Financial information (bank details when you are making a purchase - we do not store your payment details)
    - Data about the products or services you purchase 
    - Data about your experience with our Site and our products and services
    - Data on how you use our Site (URL clicks, products and services views, how long you are on our pages and other actions)

      How and why we use and disclose your Data
      Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so.

      We will use your data for the purposes it was collected and related purposes that include:

      - Operating our Site
      - Providing you with products, information and services
      - Customer support
      - Tracking your purchase history
      - Detecting and preventing fraud
      - Improving our Site
      - Making your experience on our Site more efficient and enjoyable
      - Market research e.g. we may contact you for feedback about our products and services
      - Provide you with information about events, other products or services or opportunities that may be of interest  Marketing (with your consent)
      - Monitoring your compliance with our Website Terms and Conditions

         We may disclose your data for the purposes it was collected and also:

        - As required by law subject to our obligations
        - With your consent
        - Within our business 
        - To send you marketing material (with your consent)
        - To process your participation in any promotions and giveaways (including contacting you if you win, displaying your name online and on our social media platforms)
        - Share with third parties to enable us to provide our products and/or services 

          Cookies 
          Cookies are files that reside on your computer which are created when you visit our Website. They are used to store information about your interactions with our Website, which can be used later when processing your sessions.

          The Slowe website uses cookies to recognise you from other users of our Website. This helps us to improve your experience when browsing and helps us to improve our site. By continuing to browse the site, you are agreeing to us using cookies.

          You can accept or decline cookies by modifying the settings on your Internet browser. If you use your browser settings to block all cookies you may not be able to access the full functionality of our Website. Third parties may also use cookies, we have no control over third party cookies.

          Security
          We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

          Changes to the Privacy Policy
          Please make sure to check in on our Privacy Policy periodically, as we may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will always ensure that the current date of the Privacy Policy also known as the “Effective Date” is prominently displayed at the very top of this Privacy Policy so you know it's the latest version.

          Contacting Us
          If you have any questions about how we handle user data and personal information or if you decide that you no longer want to receive Slowe mails or marketing communications please contact us via email - hello@slowe.com.au.